IHOP
About
American (Traditional), Breakfast & Brunch, Burgers
Price Range : $11-30 ($$)
Location
Adress: 3600 N Stockton Hill Rd, Kingman, AZ 86401
Phone: (928) 681-3300
Work Hours
Business info
- list_altTakes ReservationsNo
- directions_carDeliveryNo
- move_to_inboxTake-outYes
- credit_cardAccepts Credit CardsYes
- thumb_upGood ForBreakfast, Dinner
- local_parkingParkingPrivate Lot
- directions_bikeBike ParkingNo
- accessibilityGood for KidsYes
- groupGood for GroupsYes
- insert_emoticonAmbienceCasual
- volume_upNoise LevelLoud
- local_barAlcoholNo
- turned_in_notGood For Happy HourNo
- transit_enterexitOutdoor SeatingYes
- wifiWi-FiFree
- tvHas TVNo
- turned_in_notDrive-ThruNo
- fastfoodCatersNo
Reviews
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Lisa M.
Great food and EXCELLENT service by Corey C!! I told him I am gluten free and he made sure that my omelette was not made with pancake batter! He was very friendly and attentive! Wish this was near me, because I would come back.
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Sandra M.
Clean, helpful waiters, great variety of prices and centrally locates!
All waiters and waitresses have been very kind, friendly and helpful! -
C T.
Very happy with my visit today! Food was good and hot. Coffee good! Place is nice and clean, well lit and looks in good shape! Bathroom is clean and smells good. I was a little concerned with the 2.5 star rating but this place is great! Service was attentive and polite. Daniel was my server and have never felt better taken care of. Thank you Daniel!
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David W.
Stoped here on the way back to flag, the service was ok, the food took like 45 mins. The prices are high didn't see any deals. Got the Denver omelet burger and didn't like the bun or egg.. the beef was good. Should have just kept going on the I-40!
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Kylie W.
Have you ever wanted to give a place a 0 Star? Well that should be an option because this IHOP deserves nothing more than being shut down. Honestly, I find it worthless to review a corporate restaurant chain like IHOP, because most people won't even read the review. They care about their reviews JUST as much as they care for their customers. "Customers are always right." You will not find that posted anywhere. More like, whenever you're feeling overwhelmed yell at the customers and cry in a corner. I believe that's what is shown on their employee training video.
Back to the review... waited a good 10 minutes for our drink order to be taken. Another 20 minutes for our food order to be taken. Then another 25 minutes for our food to come out. We asked what the ETA was on our food, roughly 5 minutes prior to it being brought out, to be told to be patient. 80% of our 5 person table are teachers. We are patient. When the food came out not ONLY was items not brought out, because the waitress forgot them, but the food was far from being warm. Let's just say our steamed broccoli was cold.
We mentioned to the server that our food was cold and she replied with, "well what do you want me to do about it." Be the employee of a company and help the customer. The customer is not supposed to tell YOU what to do about it. We simply told her we are not sure what she can do about it, but we cannot eat the food cold and we were not very happy with the service. She stormed off and roughly 2 minutes later another server came to our table. She said, "who is not happy with their food?" We all said we weren't because it was cold. She said alright then you can't eat. She picked up all of the plates, including the plate my husband was actually eating off of... and said it's ridiculous that our server is crying and cannot come back to the table. So if we are not happy then we can all just leave and not eat.
Prior to us waiting for forever to be served. I overheard another waitress asking our server if she would like help with the 5 person table since she was already handling a 12 Top of children, our waitress mentioned she can handle it. Obviously she cannot.
Although a customer who was just sat decided to put her two cents in and mention that we were the ones who were being rude... she just caught the last bit of us saying we weren't paying for anything when the random server took our plates including food we were eating...
The receptionist RAN TO OUR CAR knocked on the window when we were backing out and said "a customer said YOU were rude." We simply said, "we heard her and we just want to leave." She followed up by saying, "BUT SHE SAID YOU WERE RUDE."
Like we should say sorry for our food being cold, and our server not being able to handle her job, and another server being completely unprofessional. No, we didn't even get ONE sorry, or apology, or solution. We just got booted for mentioning our food was cold.
I can 100% guarantee you we were not being rude and the servers need management. Which, by the way, you may be wondering where was the manager? He was at another restaurant or on vacation, we aren't sure.
If someone dares to reply, management per-say, and say it was Presidents' Day and it was busy. Y'all will be blown away to know that there were roughly 4 tables (if not more) open on one half of the restaurant. There were PLENTY of open tables. What I think happened here is our server could not handle her load and she panicked... poor service and non apologetic. We were blamed for our own poor service.
As another reviewer put it, "I'll be enjoying my food at Denny's".